Frequently Asked Questions

Find answers to common questions about WOWENS herbal and wellness products

Yes, all WOWENS products are made from 100% pure, natural ingredients with no artificial additives, preservatives, or fillers. Our moringa powder is sourced from organically grown moringa trees and processed using traditional methods to retain maximum nutritional value.

Mix 1-2 teaspoons of moringa powder in warm water, milk, smoothies, or juices. You can also add it to soups, salads, or sprinkle over meals. For best results, consume daily on an empty stomach in the morning or as directed by your healthcare provider.

WOWENS moringa powder is suitable for adults and children above 5 years of age. However, pregnant women, nursing mothers, and individuals with existing medical conditions should consult their healthcare provider before use.

We deliver across India within 5-7 business days for most locations. Metro cities typically receive orders within 3-5 business days. Remote areas may take up to 10 business days. You will receive a tracking number once your order is shipped.

We accept returns within 7 days of delivery if the product is unopened and in original packaging. Due to the nature of herbal products, opened items cannot be returned for hygiene reasons. Refunds are processed within 7-10 business days after we receive the returned product.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our courier partner's website. If you have any questions about your order, please contact us at your support email.

We accept all major payment methods including Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) for select locations. All online transactions are secure and encrypted.

Store in a cool, dry place away from direct sunlight. Keep the container tightly sealed after each use to maintain freshness. Avoid exposure to moisture. Refrigeration is not required but can help extend shelf life in humid climates.

Our moringa powder has a shelf life of 12 months from the date of manufacture when stored properly. The manufacturing date and expiry date are clearly printed on the packaging. We recommend consuming the product within 3 months of opening for best quality.

You can reach our customer support team via email at support@wowens.shop. We typically respond within 24-48 hours during business days. Please include your order number for faster assistance.