Shipping policy

At WOWENS, we are committed to delivering your order safely, quickly, and efficiently. Every product is carefully packed to maintain freshness and quality during transit.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Once your order is shipped, you will receive a shipping confirmation email or message along with tracking details.

Shipping Time

Estimated delivery times may vary depending on your location. However most orders are delivered within 7 business days.

Please note that delivery timelines may occasionally be affected by courier delays, weather conditions, or high-demand periods.

Shipping Charges

• We currently offer free shipping on all orders.

Order Tracking

Once your order has been shipped, tracking details will be shared via email or SMS so you can monitor your delivery status in real time.

Incorrect Address Information

Please ensure that your shipping address and contact details are accurate at the time of placing your order. WOWENS will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, tampered with, or incomplete, please contact us within 48 hours of delivery with clear photos or videos for assistance.

Contact Us

For any shipping-related questions or support, feel free to contact our customer support team.